Privacy Policy
Who We Are
Washup operates laundry pickup, delivery, and drop-off services across Long Beach, Rockville Centre, and West Babylon, New York. Our website is washup.day.
What Information We Collect
When you schedule a pickup or use our services, we may collect:
- First name and last name
- Mobile phone number
- Email address (optional)
- Pickup and delivery address
- Payment information (processed securely through Square — we do not store card details)
- Appointment and service history
How We Use Your Information
We use your information solely to:
- Schedule and fulfill your laundry service
- Send appointment confirmations and updates via text or email
- Process payments
Improve our service
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Text Message Communications
By providing your mobile number, you consent to receive service-related text messages regarding your appointment. Message and data rates may apply. Reply STOP at any time to opt out.
Third-Party Services
We use Square to process payments and manage scheduling. Square's privacy policy governs how your payment information is handled. You can review Square's privacy policy at squareup.com/privacy.
Data Retention
We retain your information only as long as necessary to provide our services and comply with applicable law.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information at any time.
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
Contact Us
For any privacy-related questions or requests, please contact us at: hello@washup.day
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.